Privacy Policy
Last Updated: July 2026
Nihongo Know (“we”, “our”, or “us”) is committed to protecting your privacy and handling your personal information responsibly.
This Privacy Policy explains what information we collect, how we use it, and how we protect it when you visit our website, purchase products, or enroll in our Japanese language programs.
1. Information We Collect
Depending on how you interact with Nihongo Know, we may collect the following information:
Personal Information
- Name
- Email address
- Phone number
- Country or city of residence
- Billing information
- Lesson schedule
- Purchase history
- Learning level and class records
Technical Information
When you visit our website, we may automatically collect:
- IP address
- Browser type
- Device information
- Operating system
- Pages visited
- Time spent on our website
- Referral source
This information helps us improve our website and services.
2. How We Use Your Information
We use your information to:
- Provide Japanese lessons
- Process purchases and payments
- Schedule lessons
- Send invoices and receipts
- Respond to inquiries
- Provide customer support
- Improve our courses and website
- Manage memberships and online learning access
- Send important service announcements
We do not sell or rent your personal information.
3. Payment Information
Payments may be processed through trusted third-party providers, including:
- Interac e-Transfer
- PayPal
Nihongo Know does not store your complete payment information.
Please refer to the privacy policies of the respective payment providers for additional information.
4. Cookies
Our website may use cookies to:
- improve website performance,
- remember user preferences,
- analyze website traffic,
- improve the learning experience.
You may disable cookies through your browser settings; however, some website features may not function properly.
5. Third-Party Services
To operate our business, we may use trusted third-party services, including:
- WordPress
- WooCommerce
- Google Analytics
- Google Forms
- Google Workspace (Gmail)
- Zoom
- QuickBooks
- PayPal
- YouTube
These providers may collect information in accordance with their own privacy policies.
6. Email Communications
If you contact us or enroll in lessons, we may send emails regarding:
- lesson schedules
- invoices
- policy updates
- purchased products
- course information
- important announcements
You may unsubscribe from promotional emails at any time. Service-related emails cannot be unsubscribed from while you are an active student.
7. Data Security
We take reasonable administrative and technical measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
While no online system is completely secure, we strive to maintain appropriate safeguards.
8. Children’s Privacy
Students under the age of 18 should enroll through a parent or legal guardian.
We collect personal information from minors only as necessary to provide educational services and with appropriate parental involvement.
9. Your Rights
Depending on your location, you may have the right to:
- request access to your personal information,
- request corrections,
- request deletion where legally permitted,
- withdraw consent where applicable.
To make a request, please contact us using the information below.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
The latest version will always be available on this page.
11. Contact
If you have any questions regarding this Privacy Policy, please contact:
Nihongo Know
Haruka Fujimoto
📧 haruka@nihongoknow.com
🌐 https://nihongoknow.com
Thank you for trusting Nihongo Know with your learning journey.
We are committed to protecting your privacy while providing a safe and enjoyable learning experience.