FAQs
Answers to your questions
about learning Japanese with Nihongo Know.
Starting (or continuing) your Japanese learning journey can bring up a lot of questions. Our FAQ section is here to give you clarity on what to expect, how Haruka can support your progress, and whether our classes are the right fit for you.
Learning Japanese
There is no single answer because it depends on your goals, starting level, study time, and how consistently you use Japanese. Learning enough Japanese to handle simple everyday conversations can take much less time than reaching an advanced level.
At Nihongo Know, we focus on helping you use Japanese from the beginning, rather than waiting until you feel “ready” to speak. Consistent practice, meaningful input, and regular speaking opportunities are key to making steady progress.
Want to know what your first few months could look like?
See what you can expect to learn, practice, and start communicating in Japanese during your first 3 months at Nihongo Know.
[See What to Expect ]
Yes, you can learn a lot of Japanese on your own. Self-study is especially useful for building vocabulary, learning grammar, and getting regular exposure to the language.
However, speaking Japanese is different from studying Japanese. Without regular opportunities to interact, get feedback, and use Japanese spontaneously, it can be difficult to develop natural communication skills.
A combination of self-study and interactive lessons can be especially effective. You can build knowledge independently and then use it with a teacher and other learners.
Our classes combine conversation, coaching, cultural insights, and a supportive learning community to help you build confidence and lasting Japanese skills.
See our classes → Class
Absolutely. AI can be a useful tool for practicing vocabulary, grammar, reading, writing, and even conversation. It can make self-study more accessible and give you opportunities to practice whenever you have time.
However, AI should be a tool for learning, not a replacement for real human interaction. Learning to communicate naturally involves responding to another person, understanding context, managing a real conversation, and receiving meaningful feedback.
We encourage students to use AI and other tools as part of their learning while continuing to practice real Japanese with real people.
If you feel stuck, it does not necessarily mean you are not learning. Japanese is a long-term journey, and progress is not always easy to notice.
One common reason learners plateau is that they spend a lot of time studying Japanese but not enough time actually using it. You may understand grammar and vocabulary but still struggle to respond naturally in conversation.
You may also need more targeted feedback, more appropriate challenges, or a learning approach that better matches your goals.
At Nihongo Know, we focus on identifying what you need next and giving you opportunities to actively use Japanese, so you can turn what you know into what you can actually do.
Classes & Teaching Approach
Student-centered learning means that you are at the center of the learning process. Rather than following exactly the same approach for every student, we consider your goals, interests, current level, learning style, and pace.
Your lessons are designed to help you make progress toward what you want to do with Japanese, whether that means having everyday conversations, preparing for travel, connecting with Japanese-speaking friends or family, or becoming more confident using Japanese.
Output-focused learning means actively using Japanese, not just studying it.
Instead of spending most of your lesson listening to explanations or completing exercises, you have opportunities to speak, respond, ask questions, express your ideas, and interact in Japanese.
You still need input—such as vocabulary, grammar, and listening—but the goal is to turn what you learn into something you can actually use.
See our classes → Class
Speaking is an important part of our lessons, and we aim to give students regular opportunities to actively use Japanese.
The amount of speaking depends on your level, class format, and lesson goals. In group classes, you may practice with the teacher and other students. In private lessons, the activities and amount of speaking practice can be tailored more specifically to your needs.
Our goal is not simply to help you know more Japanese, but to help you use what you know with greater confidence and naturalness.
Every class is a little different because our lessons are student-centered and designed around the learners’ levels and goals.
A typical lesson may include a combination of conversation practice, vocabulary, grammar, listening, pronunciation, and activities that help you use Japanese in context.
Rather than simply explaining Japanese for the entire lesson, we encourage you to actively participate and use the language. You will receive guidance and feedback along the way so you can gradually communicate more naturally.
Haruka has 10+ years of teaching experience and a background in coaching and school psychology.
- Lessons are interactive and personalized
- Students practice speaking from day one
- Cultural context is woven into every lesson
Class Options
Group classes allow you to learn with other students, practice with different people, and develop your communication skills in a supportive learning environment. They can also be a great way to meet other Japanese learners.
Private lessons provide more individual attention and flexibility. The lesson content, pace, and activities can be tailored specifically to your goals and needs.
If you enjoy learning with others and want regular interaction, a group class may be a great fit. If you need highly personalized instruction or have specific goals, private lessons may be more suitable.
The main difference is how you participate. In-person classes take place face-to-face in Vancouver, while online classes allow you to join remotely from wherever you are.
Our online lessons are designed to be interactive and speaking-focused, rather than simply watching a teacher on a screen. As long as the class time works for your schedule, you can join our online classes from anywhere in the world.
We offer learning options for complete beginners through advanced learners.
You do not need previous Japanese experience to get started. If you already know some Japanese, we can help you find an appropriate level based on what you can currently understand and communicate.
The goal is to place you in a learning environment where you are challenged enough to grow while still being able to participate and make progress.
The right class depends on your Japanese level, goals, preferred learning format, and availability.
We offer different learning options, so you can choose what works best for you. Class schedules vary depending on the course and format, and online students can join from anywhere in the world as long as the class time works for their schedule.
If you are unsure which option is right for you, contact us and we can help you find the best fit.
Payments & Policies
Lessons are billed monthly in advance.
Students receive an invoice for all scheduled lessons for the upcoming month, and payment must be completed before the first lesson of that month.
All fees are in Canadian Dollars (CAD).
Students in Canada
- E-transfer to: haruka@nihongoknow.com
Students outside Canada
- PayPal (CAD)
- A service fee will be added to cover the PayPal processing fees incurred.
Your lesson time is reserved exclusively for you each week. Advance payment confirms and protects that reserved slot.
One-on-One Lessons
You must give 30 days written notice by email to:
- cancel lessons
- change schedule
- resign from a lesson slot
If notice is shorter than 30 days, lessons will still be charged.
Group Lessons (Open Spot)
- 45 days notice to resign
- 30 days notice for schedule changes
Group Lessons (Fixed Course)
These are fixed programs, so:
- cancellations
- refunds
- schedule changes
are not permitted.
One-on-One Lessons
30+ days notice: guaranteed reschedule within the same week
Less than 30 days: rescheduling may be attempted but not guaranteed
Group Lessons
Rescheduling is usually not possible, because other students are involved.
If you arrive late:
the lesson will continue with the remaining time only
the lesson cannot be extended
If you do not notify me in advance, I will wait up to half of the scheduled lesson time.
Missed lessons cannot be refunded or credited, because the lesson time has already been reserved.
If a student is absent for:
- more than 3 consecutive weeks, or
- more than 30 total days
the regular lesson time slot may be released and made available to other students.
When you return, I will do my best to find a new time, but the original slot cannot be guaranteed.
If I must cancel due to illness or professional commitments, I will:
- Reschedule the lesson, or
- Arrange a substitute teacher, or
- Refund the lesson if neither option is possible.
A $50 Registration and Annual Administration Fee is charged when enrolling.
This fee is non-refundable.
Lessons may be suspended until payment is received.
Outstanding balances may also require formal collection procedures if unresolved.
All agreements follow the laws of:
British Columbia, Canada
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